Receptionist / Front Desk – International Corporate Office

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Meliá Hotels International is a leading Spanish hotel chain with a global presence, renowned for its commitment to excellence, innovation, and sustainability in the hospitality sector. With a diverse portfolio of brands, we offer unique experiences to guests worldwide while fostering a vibrant and supportive environment for our employees. Our Benidorm offices serve as a crucial hub for international operations, driving our mission to create memorable moments.

Descripción del Trabajo

We are seeking a highly professional and customer-focused Receptionist / Front Desk professional to join our International Corporate Office in Benidorm. This pivotal role is the first point of contact for our internal and external stakeholders, demanding exceptional organizational skills, a welcoming demeanor, and the ability to manage a busy reception area with grace and efficiency. You will be instrumental in creating a positive and professional first impression, supporting daily office operations, and contributing to a seamless and productive work environment.

Responsabilidades Clave

• Warmly greet and welcome all visitors, clients, and employees, directing them to the appropriate person or department.
• Manage incoming calls, emails, and correspondence, ensuring prompt and professional handling.
• Oversee the scheduling and management of meeting rooms, ensuring they are prepared and equipped.
• Maintain the reception area, ensuring it is tidy, presentable, and reflective of our corporate standards.
• Handle incoming and outgoing mail, packages, and deliveries.
• Assist with various administrative tasks, including data entry, filing, and document preparation.
• Support event coordination for corporate meetings or internal gatherings.
• Manage office supplies inventory and place orders as needed.
• Liaise with internal departments and external vendors to facilitate smooth operations.
• Ensure security protocols are followed for visitor access and badge issuance.
• Provide general information about the company and local area to visitors.

Habilidades Requeridas

• Proven experience as a Receptionist, Front Office Representative, or similar role in a corporate environment.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Excellent verbal and written communication skills in English and Spanish.
• Professional attitude and appearance.
• Strong organizational and multitasking abilities.
• Customer service orientation with a pleasant and approachable personality.
• Ability to be resourceful and proactive when issues arise.

Cualificaciones Preferidas

• Additional language proficiency (e.g., German, French, Italian).
• Experience with office management software (e.g., calendar management tools).
• Knowledge of the hospitality or tourism industry.
• A diploma or degree in Hospitality Management, Business Administration, or a related field.

Ventajas y Beneficios

• Competitive salary and performance-based bonuses.
• Comprehensive health and wellness programs.
• Generous employee discounts on Meliá hotels worldwide.
• Opportunities for professional development and career growth.
• Dynamic and international work environment.
• Meal vouchers and transport allowance.
• Flexible working arrangements (subject to role requirements).

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