Airline Ground Staff – Airport Location

Acerca de la Empresa

Boliviana de Aviación (BoA) is the national airline of Bolivia, established in 2007. We are committed to connecting Bolivia with the world and fostering economic development through reliable and safe air travel. With a modern fleet and a dedicated team, BoA prioritizes passenger comfort, punctuality, and exceptional service. We are a proud employer contributing to the growth and progress of the Bolivian aviation sector.

Descripción del Trabajo

Join Boliviana de Aviación (BoA) as an integral part of our ground operations team at Viru Viru International Airport. As Airline Ground Staff, you will play a crucial role in ensuring the smooth and efficient handling of flights, passengers, and baggage. This position requires individuals who are highly organized, customer-focused, and capable of working effectively in a fast-paced airport environment. You will be the face of BoA for many of our passengers, providing essential support and maintaining our high standards of service and safety.

Responsabilidades Clave

• Assist passengers with check-in procedures, including ticket verification, baggage handling, and seat assignments.
• Provide information to passengers regarding flight schedules, boarding gates, and airport facilities.
• Guide passengers to and from aircraft, ensuring a safe and orderly boarding and deplaning process.
• Coordinate with flight crews, baggage handlers, and other airport personnel to ensure timely departures and arrivals.
• Handle passenger inquiries, resolve issues, and provide assistance to passengers with special needs.
• Monitor and manage baggage claim areas, assisting passengers with lost or damaged luggage reports.
• Ensure compliance with all safety regulations and security procedures.
• Operate airport equipment as required (e.g., jet bridges, baggage carts) after proper training.
• Prepare flight documentation and perform administrative tasks as needed.

Habilidades Requeridas

• Excellent communication and interpersonal skills
• Ability to work effectively in a team-oriented environment
• Strong problem-solving abilities and attention to detail
• Ability to work flexible hours, including weekends and holidays
• Proficiency in basic computer applications
• Physical stamina to stand, walk, lift, and carry baggage (up to 20kg)

Cualificaciones Preferidas

• Previous experience in customer service or aviation
• Fluency in English (in addition to Spanish)
• Knowledge of airline operations and airport procedures
• A diploma or degree in tourism, hospitality, or a related field

Ventajas y Beneficios

• Competitive salary and performance bonuses
• Comprehensive health insurance package
• Paid time off and holiday benefits
• Travel benefits and discounts on flights
• Opportunities for career advancement and professional development
• A dynamic and supportive work environment

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