Receptionist / Front Desk – International Corporate Office

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Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax, and related services. With a globally connected network of member firms in more than 150 countries and territories, Deloitte brings world-class capabilities and high-quality service to clients, delivering the insights they need to address their most complex business challenges. Our purpose is to make an impact that matters.

Descripción del Trabajo

We are seeking an enthusiastic and professional Receptionist / Front Desk representative to be the first point of contact for our international corporate office in Polanco, Ciudad de México. This role is crucial in creating a welcoming and efficient environment for our clients, visitors, and employees. The ideal candidate will possess excellent communication skills, a proactive attitude, and a strong commitment to providing exceptional administrative support within a dynamic, fast-paced setting.

Responsabilidades Clave

• Greet and welcome guests and clients warmly as soon as they arrive at the office, directing them to the appropriate person and office.
• Answer, screen, and forward incoming phone calls in a professional and courteous manner.
• Ensure the reception area is tidy and presentable, with all necessary stationery and material (e.g., pens, forms, brochures).
• Manage incoming and outgoing mail, packages, and deliveries.
• Provide basic and accurate information in-person and via phone/email.
• Maintain office security by following procedures and controlling access (monitor logbook, issue visitor badges).
• Order front office supplies and keep an inventory of stock.
• Perform various administrative tasks such as scheduling appointments, booking meeting rooms, and assisting with data entry.
• Assist in the coordination of corporate events and meetings.
• Handle office equipment maintenance requests and liaise with vendors.

Habilidades Requeridas

• Proven work experience as a Receptionist, Front Office Representative, or similar role (12 months minimum)
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
• Hands-on experience with office equipment (e.g., fax machines, printers)
• Professional attitude and appearance
• Solid written and verbal communication skills
• Ability to be resourceful and proactive when issues arise
• Excellent organizational skills
• Multitasking and time-management skills, with the ability to prioritize tasks
• Customer service orientation

Cualificaciones Preferidas

• Bilingual or multilingual proficiency (English and Spanish required, additional languages a plus)
• Experience in an international corporate environment
• Associate’s or Bachelor’s degree in Business Administration, Hospitality, or a related field

Ventajas y Beneficios

• Competitive salary and performance bonuses
• Comprehensive health and wellness programs
• Paid time off and holidays
• Opportunities for professional development and growth
• Employee assistance program
• Modern and collaborative office environment in a prime location
• Access to corporate discounts and benefits

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