UX Researcher – Digital Agency

Acerca de la Empresa

Accenture Interactive is a global leader in digital experience and design, part of Accenture. We help the world’s leading brands create, build, and run the best customer experiences across the entire customer journey. With a focus on innovation and human-centered design, we empower our clients to achieve remarkable outcomes through transformative digital solutions. Our Barcelona office is a vibrant hub for creativity and collaboration, serving a diverse portfolio of clients across various industries.

Descripción del Trabajo

Are you passionate about understanding user behavior and translating insights into impactful digital experiences? Accenture Interactive is looking for a talented UX Researcher to join our dynamic team in Barcelona. In this hybrid role, you will be instrumental in advocating for the user, applying a range of research methodologies to uncover needs, behaviors, and motivations that will shape the strategy and design of innovative products and services. You will work within agile teams, collaborating closely with UX designers, product managers, and developers to ensure our solutions are not only groundbreaking but also deeply rooted in real user understanding.

Responsabilidades Clave

• Plan, design, and conduct a variety of user research studies, including usability testing, interviews, surveys, field studies, and contextual inquiries.
• Analyze qualitative and quantitative data to identify user needs, pain points, and opportunities for improvement.
• Translate research findings into actionable insights and recommendations that inform design and product strategy.
• Develop and communicate research artifacts such as user personas, journey maps, empathy maps, and research reports.
• Present research findings and recommendations to internal teams and clients, articulating the 'why' behind user behaviors.
• Collaborate closely with UX designers, product managers, and developers throughout the entire product lifecycle.
• Advocate for user-centered design principles within the project team and across the organization.
• Continuously evaluate and refine research methodologies to ensure efficiency and impact.

Habilidades Requeridas

• 2+ years of professional experience in UX research or a related field, preferably within a digital agency or product company.
• Demonstrated proficiency in a wide range of qualitative and quantitative research methods (e.g., usability testing, in-depth interviews, surveys, card sorting).
• Strong analytical skills with the ability to synthesize complex data into clear, actionable insights.
• Excellent written and verbal communication skills, with the ability to present research findings effectively to diverse audiences.
• Familiarity with UX research tools such as UserTesting, Optimal Workshop, Qualtrics, or similar platforms.
• A compelling portfolio showcasing past UX research projects and their impact.
• Fluency in English.

Cualificaciones Preferidas

• Master's degree in Human-Computer Interaction, Cognitive Science, Psychology, Sociology, Anthropology, or a related field.
• Experience working in an agile development environment.
• Knowledge of design thinking methodologies.
• Experience with service design projects.
• Proficiency in Spanish and/or Catalan.

Ventajas y Beneficios

• Competitive salary and performance-based bonuses.
• Comprehensive health, dental, and vision insurance.
• Generous paid time off and flexible working hours.
• Professional development opportunities, including training programs and certifications.
• Modern and collaborative office space in the heart of Barcelona.
• Wellness programs and employee assistance initiatives.
• Access to cutting-edge tools and technologies.
• Company-sponsored social events and team-building activities.

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